When will my order ship?

Orders are usually processed within 1-3 business days (ie Monday – Friday). Some orders, such as silver, Precious and semi-precious stone Jewellery, or pre-order items, may take longer and will be notified by us or displayed up-front

We are continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we will notify you of this delay immediately.

Once an order is shipped, we will unfortunately not be able to make any changes to your order.

Through what carrier do you ship?

We use Aramex, Bluedart, Wow Express, Delhivery, Ecom Express, and Speedpost for all domestic pin codes and domestic shipping is free for orders above Rs. 999. You will be notified when your order ships from our warehouse with a Tracking Number.

You will also be notified when your parcel is out for delivery in your local area. Please login to your account to track your shipment using your order number or simply follow the link on email alerts.

Will someone call me before delivering the shipment?

While we cannot provide any guarantees on behalf of third-party logistics firms, we will send you an email and SMS when your parcel is out for delivery in your local area. We will also constantly follow up on your behalf with the logistics firms towards ensuring that your item is delivered to you at the earliest. Please don’t hesitate to contact us if you are facing any issues with the receipt of your parcel.